Rights and Responsibilities

What are my Rights and Responsibilities

As a recipient of services you have the right to:

  • Understand that the court can legally take away your rights
  • Live in the community of my choice and to be independent
  • Not be neglected by Absolute Care or my clinical staff
  • Be treated with respect and be informed of my rights before beginning services
  • Receive services in a lease restrictive, safe & clean place that is of my choice and in a legal and ethical way
  • Agree or refuse services, except in emergency situations or other circumstances required by law, if I am legally competent
  • Be billed to my Medicaid card only unless I am a private pay
  • Receive services no matter what your race, religion, sex, age, or disability
  • Expect the people working with you to never physically or sexually abuse you or say harmful things to or about you
  • Have a treatment plan, made by you and the clinician that you agree to work on
  • Refuse to participate in any kind of survey or research
  • Privacy and expect all information to be kept confidential unless you agree to release it
  • Have access to my records and fees for services
  • Have my family present to participate in treatment
  • Use outside professional services
  • Ask questions/make unofficial/official complaints without retaliation
  • Have your opinions about your care heard and used to improve our services
  • Receive help if you do not believe you are being treated fairly, and if the help you get does not satisfy you, appeal it.
  • Be free from humiliation
  • Not be asked for money, or my credit card or debit card for my their own use “exploitation”
  • Receive information about the services that I receive
  • Not have Absolute Care share my information with anyone unless I tell them they can
  • Have access to free legal representation if need it
  • Have access to someone who can speak up for me

You have a responsibility to:

  • Be courteous to other recipients and staff
  • Control my behavior so I can protect myself and others
  • Let staff know when I have a complaint
  • Follow all safety rules and posted signs
  • Call to cancel a scheduled appointment
  • Attend services drug and alcohol free
  • Attend all therapies
  • Relate my strengths, needs, abilities and preferences to my clinician as honestly and completely as possible
  • Ask questions about anything I don’t understand
  • Inform my clinician should I have any special needs
  • Actively participate in my treatment and in meeting your goals
  • Inform my clinician in my treatment and in meeting your goals
  • Inform my clinical if wish to discontinue therapy
  • Attend services alcohol and drug free
  • Control my behavior so I can protect myself and others
  • Let staff know when I have a complaint
  • Follow all safety rules and posted signs
  • Call to cancel a scheduled appointment
  • Attend services drug and alcohol free
  • Attend all therapies
  • Relate my strengths, needs, abilities and preferences to my clinician as honestly and completely as possible
  • Ask questions about anything I don’t understand
  • Inform my clinician should I have any special needs
  • Actively participate in my treatment and in meeting your goals
  • Inform my clinician in my treatment and in meeting your goals
  • Inform my clinical if wish to discontinue therapy
  • Attend services alcohol and drug free