As a recipient of services you have the right to:
- Understand that the court can legally take away your rights
- Live in the community of my choice and to be independent
- Not be neglected by Absolute Care or my clinical staff
- Be treated with respect and be informed of my rights before beginning services
- Receive services in a lease restrictive, safe & clean place that is of my choice and in a legal and ethical way
- Agree or refuse services, except in emergency situations or other circumstances required by law, if I am legally competent
- Be billed to my Medicaid card only unless I am a private pay
- Receive services no matter what your race, religion, sex, age, or disability
- Expect the people working with you to never physically or sexually abuse you or say harmful things to or about you
- Have a treatment plan, made by you and the clinician that you agree to work on
- Refuse to participate in any kind of survey or research
- Privacy and expect all information to be kept confidential unless you agree to release it
- Have access to my records and fees for services
- Have my family present to participate in treatment
- Use outside professional services
- Ask questions/make unofficial/official complaints without retaliation
- Have your opinions about your care heard and used to improve our services
- Receive help if you do not believe you are being treated fairly, and if the help you get does not satisfy you, appeal it.
- Be free from humiliation
- Not be asked for money, or my credit card or debit card for my their own use “exploitation”
- Receive information about the services that I receive
- Not have Absolute Care share my information with anyone unless I tell them they can
- Have access to free legal representation if need it
- Have access to someone who can speak up for me